Me@Walmart - Store Associate Super-App

Overview

Me@Walmart is a single app that supports all the work needs of our 1.4 million Walmart store associates.

Design Director: Robert Dalton
UX Design: Annette Bookman, Mike Ellis, Anh Au, Gina Smith, Anita Young, Julie Polaski, Java Khan, Dave Wong, Melody Yin, Aric Pair
Research: Mike Baran
Product: Becky Sadler, Ali Paracha
Engineering: Kislaya Tripathi
Business: Jaclyn Moreda

Goals

  1. Consolidate 90+ apps into one experience

  2. Seamless task transitions to save time

  3. Sunset physical hardware associates are dependent on

  4. Create a consistent source of truth for data

Challenges

  1. Incosistent app architectures

  2. Associate dependencies on existing ways of working

  3. High associate turnover

Results

98%

App adoption rate

+27%

Increase in inventory accuracy

79

ASUS usability score

Concept overview video

Strategy

Site map

Design

Core features

Design

Inventory management tools

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